Don't be vulnerable
Websites are made up of a whole lot of code to keep everything working and running smoothly. But the internet and technology isn’t a stagnant thing; this code needs upkeep to stay up to date and prevent security flaws. Updates keep rolling in – sometimes they’re to patch up security gaps, sometimes they add new features, but either way they’re pretty important to stay on top of.
If your site isn’t kept up to date, you might as well roll out the welcome mat for digital troublemakers (yep, we’re talking about hackers here). And a whoooooole lot of websites are getting hacked, every minute of the day.
39
Average seconds between hacks
75
Records stolen per second!
4.3%
Websites with a vulnerability
$121
per month
Premium website hosting
Daily backups
Weekly updates
Daily security scans
Free Malware removal
Uptime monitoring
Firewall protection
Up to 30 minutes of support
Just a heads up: Bigger or more intricate sites (think e-Commerce, or membership sites) might need a bit more TLC, and thus, might come with a few extra costs. We’ll let you know upfront if this is the case for your site.
Your Digital Support Team
Our Website Care Plan is kind of like your website’s personal bodyguard, tech support, and fairy godparent rolled into one. Not only do we keep your site’s technology up to date, but we also back up your data, keep a watchful eye on security, and add multiple layers of protection.
The care plan comes with a small allowance for support and site changes. Something broke? We’ll fix it. Or maybe you want to tweak some text? Or switch some content around? Just ask and consider it done. No need for you to dive into the backend of your site yourself if you don’t want to. You keep your business going, and we’ll handle the website for you.
Frequently (UN)Asked Questions
My site can keep plugins updated automatically. Why would I pay you to do it?
Let’s just ignore that a care plan covers a lot more than just updating your plugins:
What happens when something goes wrong with a plugin update? Unfortunately for us, it happens every now and then. A plugin might introduce a conflict with another plugin, or something changes in how it works which breaks something on the site.
And when that does happen, we end up with a bunch of work to do to fix it. It sucks and is annoying, but that’s one of the things people pay us for.
Can't I just pay you to fix it if something goes wrong?
Maybe. But if you’re not a care plan client, you’re at the bottom of the list. Plus there are minimums.
And to be 100% transparent: typically the people that say no to a care plan are the same people that don’t value their site or our service that much, which means we tend not to like them all that much. Odds are we’ll politely say no while laughing about them in our team chat.
Can you use MY hosting and take the price of hosting out of the care plan?
We can totally use your hosting if it’s good (ie. if you use crazy domains or something, no chance). It doesn’t lower our fee though – what we save by not paying for the hosting itself is offset by needing to work with and rely on an external hosting service.
Even without a care plan, if my site breaks won't you fix it for free under warranty?
If you buy a car and don’t service it, then it breaks down because of that, do you think your warranty will cover it? Nope, it ain’t happening.
I built my site elsewhere, can you do the maintenance?
Maybe. We’d need to review it first.
Assuming it’s a normal site, and doesn’t have some major problems, yeah we totally can.
If there’s something wrong with it that would make our job harder, we’ll let you know. We’d need to fix that before adding it to the care plan.
Does the care plan include seo?
No. You’d need to pay money for an actual SEO service for that.
Can you make my site run faster?
Yes, usually. If you’re not happy with your site speed, just ask us.
What if I want to leave the care plan?
Just give us 30 days notice. We will provide you with a backup of your site that you can load on your new host (or your new maintenance people can load it), and let you know when we’ll be switching off the service.
If you’d like us to migrate the site for you, we’d charge for it. The fee varies based on the web host you’ll be using.
When it hits the service cut off date, your site will no longer be accessible via our hosting.
